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photo of Tommy Allaire and Sylvain Vezina of Protocol Limousines and their fleet of luxury vehicles for hire in Edmonton

Website Terms Of Use & Service Disclaimer

Terms & Conditions

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on the website is accurate, complete, or current. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

Copyright & Trademarks

All content of our website including text, graphics, logos, images, and software, is property of Protocol Limousines Inc and is protected by Canadian and International copyright laws. Any other use of our website, including reproduction and internet links, is strictly prohibited without our prior written permission.

The following behavioural standards apply to the client/passenger when travelling with Protocol Limousines Inc.

During the entirety of the ride, all guests must follow the regulations which apply to the relevant Alberta Traffic Laws, especially the seatbelt regulations. Any instructions given by the transport Service provider must be followed. It is the responsibility of the transport service provider to ensure a safe ride. It is therefore prohibited for guests to open the doors while driving, throw any objects from the vehicle, and/or stick body parts out of or shout from the vehicle. If the User wishes to use any of the devices or facilities in the vehicle, a brief instruction is required from the transport service provider.

Smoking, vaping or drugs is totally prohibited and regulated by Vehicle For Hire Edmonton. If the User, or guest, ignores this, they are liable to pay not only the cost for the cleaning of the vehicle but also compensate for the loss of business due to the downtime of the vehicle. The consumption of food in our vehicle is strictly prohibited to respect all of our clients. Alcohol consumption is authorized and Protocol Limousines Inc. comply with Alberta Gaming, Liquor and Cannabis Regulation.

At the time of the booking, the customer must clearly inform Protocol Limousines Inc. that they wish to transport any domestic animals within the vehicle. All domestic animals must be carried in a suitable locked box or cage, if appropriate and/or be suitably restrained. If Protocol Limousines Inc. has not been informed of this requirement at the time of the booking, the Chauffeur reserves the right to cancel the booking with the full fare still being chargeable.

Protocol Limousines Inc. will not allow our Chauffeurs to accompany any minors of less than 18 years of age except in exceptional circumstances and with prior written consent from the parent/guardian. Therefore, it must be made clear at the time of the booking that this is the case. Protocol Limousines Inc. may refuse to accept the passenger who is a minor on collection and indeed may ask the passenger for the proof of age. Protocol Limousines Inc. accepts no liability for any costs or delays caused by your failure to inform us prior to the transportation.

photo of Sylvain Vezina and Tommy Allaire of Protocol Limousine

Sylvain Vezina & Tommy Allaire of Protocol Limousines Inc.

photo of downtown Edmonton

Protocol Limousines Inc.
17928 - 87 Street NW
Edmonton | Alberta | Canada
T5Z 0E3

(780) 691-7575


For Direct Assistance, Please Call:

(780) 691-7575

© 2020 by Protocol Limousines Inc.

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